Terms of service

Luveyra Magnetic Eyelashes — Terms of Service

1. Introduction

Welcome to Luveyra. By purchasing our products or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

These Terms of Service apply to all customers, visitors, and users of Luveyra's website and products. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. About Us

Luveyra is a beauty product brand specializing in magnetic eyelashes and lash accessories. For any questions or concerns, contact us at:

📧 luveyrasupport@gmail.com 🕐 Response time: 1–2 business days

3. Products

All products are subject to availability
We reserve the right to discontinue any product at any time without notice
Product images on our website are for illustration purposes — slight variations in color or appearance may occur due to screen display differences
We make every effort to accurately describe our products, but we do not warrant that product descriptions are completely accurate, current, or error-free

4. Orders and Payment

Placing an Order By placing an order with Luveyra, you confirm that:

You are at least 18 years of age
The information you provide is accurate and complete
You are authorized to use the payment method provided

Payment

We accept all major credit and debit cards and other payment methods displayed at checkout
Payment is processed at the time of order
All prices are displayed in US dollars unless stated otherwise
We reserve the right to cancel any order at our discretion, including in cases of pricing errors or suspected fraudulent activity

Order Confirmation

You will receive an email confirmation once your order is placed
This confirmation does not guarantee shipment — we reserve the right to cancel orders after confirmation if stock is unavailable or payment cannot be verified

5. Shipping and Delivery

Shipping times are estimates and are not guaranteed
Luveyra is not responsible for delays caused by carriers, customs, weather, or other circumstances outside our control
Risk of loss and title for products pass to you upon delivery to the carrier
It is your responsibility to provide an accurate shipping address — we are not liable for orders delivered to an incorrectly provided address

6. Returns and Refunds

Our return and refund policy is outlined separately in our 15-Day Return & Refund Policy, which forms part of these Terms of Service. By purchasing from us, you agree to the terms of that policy.

For return and refund inquiries, contact us at luveyrasupport@gmail.com

7. Product Use and Safety

Luveyra magnetic lashes are designed for external use only
Do not use if you have known allergies to magnetic or metallic materials
Discontinue use immediately if you experience irritation, redness, swelling, or discomfort
Keep products away from children
We are not responsible for any adverse reactions resulting from misuse of the product or failure to follow usage instructions
If you have a pre-existing eye condition, consult your doctor before use

8. Intellectual Property

All content on the Luveyra website — including text, images, logos, graphics, and product descriptions — is the property of Luveyra and is protected by applicable intellectual property laws
You may not copy, reproduce, distribute, or use any of our content without prior written permission
Customer reviews and photos submitted to us may be used for marketing purposes — by submitting a review or photo, you grant Luveyra a non-exclusive, royalty-free license to use that content

9. User Conduct

By using our website, you agree not to:

Use the site for any unlawful purpose
Attempt to gain unauthorized access to any part of our website or systems
Submit false, misleading, or fraudulent information
Harass, abuse, or harm other users or our team members
Use our website to distribute spam or unsolicited communications

10. Disclaimer of Warranties

Luveyra products are provided on an "as is" basis
We make no warranties, express or implied, regarding the fitness of our products for a particular purpose beyond what is stated in the product description
Results may vary between individual users
We do not guarantee that our website will be available at all times or free from errors or viruses

11. Limitation of Liability

To the fullest extent permitted by law:

Luveyra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website
Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the product in question
We are not liable for any third-party actions, including payment processors, shipping carriers, or external websites

12. Indemnification

You agree to indemnify and hold Luveyra, its owners, employees, and affiliates harmless from any claims, damages, losses, or expenses — including legal fees — arising from your use of our products or website, your violation of these terms, or your violation of any third-party rights.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. Luveyra does not endorse or take responsibility for the content, privacy practices, or terms of any third-party site. Accessing these links is at your own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice
Changes take effect immediately upon posting to our website
Your continued use of our website or purchase of our products after any changes constitutes your acceptance of the updated terms
We encourage you to review these terms periodically

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our products shall be subject to the exclusive jurisdiction of the courts of the United States.

17. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Return & Refund Policy and Privacy Policy, constitute the entire agreement between you and Luveyra regarding your use of our website and purchase of our products.

19. Contact Us

If you have any questions about these Terms of Service, please contact us: